Frequently Asked Questions

What's your story?

Byliner partners with the world's best authors to bring you the right story for every moment and mood. Perfect-sized fiction and nonfiction for your coffee break, your trip to work, or your evening in. Think of us as dim sum for hungry minds.

With hundreds of award-winning authors and more than 30,000 of their rarely seen and exclusive stories, there's always something good to read. You can follow our bestselling authors, too. When they discover great new stories, so do you.

Byliner is ideal if you don't know what to read next, or if you're in the mood to discover something exciting and new. You can choose from topics and authors you love, select a story based on reading time, or simply let Byliner surprise you. We always have the right story at the right time.

Byliner provides a beautiful reading experience on your computer or phone, and with our new iPad app you can even read when you're offline. With a membership to Byliner, you get unlimited access to the entire library of our bestselling Byliner Originals e-books, compelling and topical Anthologies handpicked by expert editors, and a daily dose of exclusive stories written and personally recommended by bestselling Byliner authors such as Nick Hornby, Ann Patchett, Carl Hiaasen, Jane Smiley, Jon Krakauer, Margaret Atwood, and many more.


Does Byliner have an iPad or iPhone app?

Yes, Byliner apps for iPad and iPhone are available in the iTunes Store.


How much does Byliner cost? How do I subscribe?

A membership to Byliner is $5.99 per month. For a limited time, we are offering a two-week free trial for new members who subscribe via our website, Byliner.com. You can also subscribe through our iPad or iPhone apps, but please note that the free trial offer does not apply in those instances.


How does the free trial work?

First-time members who subscribe via Byliner.com will receive a two-week free trial to Byliner. Your credit card will not be charged during this time. This offer is available only to new members and cannot be combined with any other offer. If you are enjoying Byliner and wish to remain a member, do nothing and your membership will automatically continue at the monthly subscription rate.


Can I gift someone a Byliner subscription?

Yes. On our Gift page you can purchase either a 6-month or 12-month Byliner subscription. Redemption instructions will be sent to you via e-mail, along with a printable certificate perfect for gift-giving.


How do I cancel my subscription on the website?

You can cancel at any time by logging in to your account on Byliner.com and clicking on Settings. You must cancel your subscription before your current billing period has ended to avoid being charged for the next month of service. There are no prorated refunds. Once your subscription has been canceled, you will not be billed again and your subscription will remain active until the end of the current billing period.


How do I update my credit card information?

You can update your payment information in Subscription Settings.


How do I turn auto-renewal on or off for my Byliner subscription through the iTunes Store?

If you subscribed to Byliner through the iTunes Store, follow these steps to manage your subscription:

  1. Go to “Settings” on your iPad
  2. Scroll down and tap on “iTunes & App Stores”
  3. Tap your Apple ID
  4. Tap “View Apple ID”
  5. Scroll down to Subscriptions and tap “Manage”
  6. Set the Byliner subscription Auto-Renewal slider to “Off” or “On”

See Apple's help article for more information.


Can I cancel my iTunes Store subscription, and re-subscribe on the website?

Yes, you can cancel your subscription in the iTunes Store by following the instructions above, and re-subscribe on the website. Your Byliner account will still be there, along with stories you’ve saved to your Nightstand, the writers you’ve followed, and the stories you’ve liked. First-time website subscribers are eligible for a two-week free trial. If you have questions about this process, email us at support@byliner.com.


What is Byliner Weekly?

Byliner Weekly is a lovingly curated selection of the best stories from Byliner, collected around a theme and organized into a sleek issue for Newsstand. Each issue is crafted to be read in about 2 hours. New issues are delivered on Fridays and cost $.99 each. Get Byliner Weekly on the App Store.

The collection of stories in Byliner Weekly is also available to Byliner subscribers as an anthology.


I forgot my password: how can I reset it?

If you’ve forgotten your password, you can reset it in Account Settings. If you’ve forgotten which e-mail address you used to sign up, please e-mail us at support@byliner.com.


How do I subscribe or unsubscribe to Byliner newsletters?

You can change your newsletter preferences in E-mail Settings.


What's Nightstand?

Your Byliner Nightstand is where you put stories to read later. Just click the Nightstand icon on any story, and it's saved to your Nightstand. If you have a Byliner subscription, you can even read stories on your Nightstand without an Internet connection.


What happens when I follow a writer?

Following your favorite writers is the easiest way to stay current on what they're writing and recommending. When they discover something good to read, so do you. And when you follow writers you like on Byliner, we're better able to recommend stories and new writers that you'll enjoy.


I have more questions. How do I contact you?

Just e-mail us at hello@byliner.com. We're always happy to help.